Serving You Better

It’s more than improving customer service. It’s delivering more for you.

We’re committed to providing customer service you can count on. That’s why we’re finding new ways to improve convenience and efficiency, and introducing new programs to help you save energy and manage your monthly bill.

  • From our local customer service representatives who understand your needs to our 2-hour service window that fits your schedule, we’re focused on delivering reliable energy in a friendly way.
  • We’re also extending and expanding energy efficiency programs for our natural gas and electric customers, offering more ways to help you conserve energy and manage your monthly bill.
  • We’ve proposed enhancements to our energy efficiency programs, including appliance rebates providing cash incentives to customers who purchase energy efficient natural gas appliances.
  • We’ve proposed a portfolio of new electric energy efficiency programs, including appliance recycling and rebates, as well as incentives for air conditioning cycling and other efficiency enhancements.

To us, customer service isn’t just about answering questions and showing up on time. It’s about making a commitment to continuously improve the services and support we provide for our customers.

If you have questions or concerns, we’re here for you. Give us a call at 1-800-4NIPSCO (1-800-464-7726) or visit us at NIPSCO.com to learn more about NIPSCO’s customer programs